Need help?

Let's get your question answered.

Where can I watch my ABC shows?

Stream full episodes of ABC's hit shows like The Bachelor, Dancing with the Stars, General Hospital, Scandal, Grey's Anatomy, black-ish, Modern Family, Jimmy Kimmel Live! and more on your television, ABC.com or the ABC app.

What can I find on ABC.com?

FULL EPISODES: Watch full episodes of current* and classic ABC hit shows, from Quantico and Fresh Off The Boat to our Throwback classics including My So-Called Life, Felicity and Dinosaurs. 

ABCd Originals: From laughs to tears, binge-watch full seasons of ABCd Originals – only in the app! No sign-in required.

CLIPS: Short on time? Check out must-see moments, recipes, or sneak peeks.

WATCH LIVE TV**: Enjoy your favorite ABC shows, local news or major events like the Oscars, LIVE!**

 *The most recently aired full episodes require a participating TV provider account. Show and episode availability are subject to change.

**The ABC TV live stream is available with a participating TV provider in Chicago, Fresno, Houston, Los Angeles, New York City, Philadelphia, Raleigh-Durham and San Francisco. Customers with a DirecTV subscription in the following markets will also be able to watch the ABC live stream: Albuquerque, Boston, Ft. Smith/Fayetteville, Jackson (Mississippi), Kansas City, Milwaukee, Monterey-Salinas, Oklahoma City, Omaha, Pittsburgh, Portland-Auburn (Maine), Savannah and West Palm Beach. 

What are ABCd Originals?

ABCd Originals is the name for our ABC digital original content that is available on-demand in the app or at ABC.com. Whether you're in the mood for laughs or tears or have a few minutes or an hour, this content is fresh, empowering, and modern.

No sign in required. Select ABCd Original content is for mature audiences only. 

What is Throwback?

The Throwback collection includes full seasons of classic ABC hit shows from the library. Binge-on shows including Ugly Betty, My So-Called Life, Felicity, Dinosaurs and more.

What is the ABC app?

The ABC app is your one-stop shop for all the ABC shows* you know and love, fresh digital originals you're sure to like, and live TV**. With the app, you can view full episodes and the ABC network live on smartphones, tablets, your computer and over-the-top devices. It puts access to the network right into your hands - at home or on-the-go.

Where can I download the ABC app?

  • On supported Apple devices by downloading the ABC app from the App Store 
  • On Apple TV
  • On Amazon Fire TV (All Amazon Fire TV and Amazon Fire Stick devices are supported)
  • On supported Android devices by downloading the ABC app from the Google Play store
  • On supported Kindle Fire tablets by downloading the ABC app from the Amazon Appstore
  • On Roku

*The most recently aired full episodes require a participating TV provider account. Show and episode availability are subject to change.

**The ABC TV live stream is available with a participating TV provider in Chicago, Fresno, Houston, Los Angeles, New York City, Philadelphia, Raleigh-Durham and San Francisco. Customers with a DirecTV subscription in the following markets will also be able to watch the ABC live stream: Albuquerque, Boston, Ft. Smith/Fayetteville, Jackson (Mississippi), Kansas City, Milwaukee, Monterey-Salinas, Oklahoma City, Omaha, Pittsburgh, Portland-Auburn (Maine), Savannah and West Palm Beach.

What is the lock symbol? and VERIFY TO WATCH label?

The lock symbol and VERIFY TO WATCH label identifies which episodes require you to sign in with a participating TV provider. The locked episode for many shows will become available to watch without signing in with a participating TV provider 8 days after the episode first airs on TV.

Is there an extra cost?

ABC.com and the ABC app are brought to you by your local station and participating TV providers at no additional cost. It's included in your TV subscription service. 

Program substitutions may apply for live programming.

When do new episodes get added?

New episodes of our current on-air series are typically added the day after they air on TV. With ABCd Originals, new series will be released in batches at the beginning of each month so you can binge-watch full series. 

Which mobile devices are supported? Are the apps free to download?

The ABC app is free to download and is available on the following mobile devices.

Apple mobile devices with iOS 8.0 or above:

• iPad, iPad mini, iPhone, iPod touch.

Android / Kindle tablets:

• Kindle Fire (2nd Gen), Kindle Fire HD 7.0", Kindle Fire HD 8.9"
• Google Nexus 7" & 10"
• Samsung Galaxy Tab 2 7" & 10.1"
• Samsung Galaxy Note 8" & 10.1"
• Download the ABC app on the Amazon Appstore for Android or Google Play Store. Other tablets with Android 4.0+ may also work. 

Android Phones:

• Google (LG) Nexus 4
• HTC One
• Samsung Galaxy SII, SII, S4
• Samsung Galaxy Note, Note 2

Apple TV (2nd generation and above)

Amazon Fire TV

Roku

Devices not supported:

If your device has the supported version of Adobe Flash listed in our system requirements, you may find that our site works in your mobile browser, but we do not support devices not listed and cannot guarantee that the ABC app will work as intended on your device.

What are the minimum system requirements?

ABC.com requires these minimum system requirements for viewing on a computer:

1. You must have a high speed Internet connection with consistent download speeds of 1.5 Mbps or better.
2. You must have Adobe Flash Player 10.2 or above installed.
3. You must enable Javascript and accept cookies.

Windows
1. 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
2. Windows 7+ (32-bit and 64-bit)
3. Internet Explorer 11.0+, Mozilla Firefox 8.0+, Google Chrome 17.0+, Safari 5.0+
4. 128MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory

Mac OS
1. Intel Core™ Duo 1.33GHz or faster processor
2. Mac OS X v10.6 or v10.7
3. Safari 5.0+, Mozilla Firefox 8.0+, Google Chrome 17.0+
4. 256MB of RAM; 128MB of graphics memory

Linux
Not officially supported at this time

For the WATCH ABC live stream, we require that you enable location detection on your browser.

Can I watch content on ABC.com and the ABC app if I'm outside the U.S.?

ABC.com and the ABC app content is only available if you're physically located within the U.S. or its territories (including Puerto Rico, Guam, Saipan, American Samoa, U.S. Virgin Islands).

What if my TV provider is not listed?

We are continually adding new cable, satellite, and other TV providers. Go to abc.com/activate and enter the activation code from your device to view if your TV provider is participating in our service.

What if I forgot my TV provider's username and/or password?

Please visit your participating TV provider's website to register for a username and password. Or give your participating TV provider a call for more information.

What if my TV provider and internet provider aren't the same? Which one do I use?

You should use the username and password for your participating TV provider.

How do I activate my device and verify my TV provider?

To activate your device and sign in with your TV provider, navigate to "Settings" in the menu within the ABC app, select "Sign In" and follow the on-screen instructions.

You will receive step-by-step instructions to verify your account by using any computer or mobile device. Apple TV will provide you with a unique activation code that you will need in the verification process.

Follow the steps below to verify your account:

1. Visit the link provided in the activation instructions.

2.  Enter the code from your Apple TV screen into your computer or mobile device.

3. Select your TV provider.

4. Sign in with your TV provider.

5. If your sign in is successful, your full episode playback or live stream will play automatically. 

If the activation code doesn't work, the code has expired. To receive a new code, select the "Refresh Code" button on the "Activate" screen.  

Once you have the new code, follow the steps above to activate. 

Will I be required to sign in each time?

In most cases, there is no need to re-enter your verification credentials. Some TV providers may require you to re-verify your account after a pre-determined time period.

How do I sign out?

To sign out, follow the steps below:

  1. Go to "Settings" in the ABC app.
  2. Select option for "Sign Out [TV provider]".
  3. Confirm that you want to sign out by selecting "Sign Out".

Please note that if you sign out, you will have to repeat the activation process the next time you access the live stream and some on-demand content.

Video playback stalls or is choppy.

Playback should not stop or stall under normal circumstances; however, video delivery may be disrupted during periods of network congestion, poor internet connections, or when too many internet-connected devices are connected at the same time.

Please try one or all of the following:

1. Close the selected app and open it again
2. Disconnect other internet (e.g. Wi-Fi) connected devices that may be connected at the same time
3. Plug your Apple TV into a wire connection instead of using Wi-Fi
4. Restart your Apple TV device as a last resort

If the problem persists, please contact us via our feedback section.

Is there a Customer Service number I can call?

Yes, for video playback and other technical issues: 1-800-230-0229.

For questions and feedback related to ABC shows: 1-818-460-7477.

Is the ABC app available outside the U.S.?

The ABC app is only available if you're physically located within the U.S. or its territories (including Puerto Rico, Guam, Saipan, American Samoa and U.S. Virgin Islands).

Why am I getting an "Out of the country" error message?

The ABC app is only available if you're physically located within the U.S. or its territories (including Puerto Rico, Guam, Saipan, American Samoa and U.S. Virgin Islands).

Also, you may not to access the ABC app via an anonymous proxy IP address. Please use our online feedback form to submit a ticket if you're incorrectly getting an "Out of the country" message.

I can't find the episode that I was watching anymore.

The episode or program may have expired and is no longer available on our app. If it has expired, we unfortunately no longer have the rights to distribute it.

Is there a schedule feature?

If you have verified with your TV provider and have access to the live stream of your local ABC station, you can view the schedule of your local ABC station by following these steps:

  1. Watch live stream in full screen mode (if you are not already watching in full screen select the live stream thumbnail in the top right of the screen to enter full screen mode)
  2. Press up on your remote or your game controller
  3. Select "View Schedule"
  4. By pressing right on your remote or game controller you can scroll through the schedule of the next 24 hours of live programming on your local ABC station
Can I resume playing a full-episode video from where I left off?

Yes, if you're on the same device, the player will automatically remember where you left off and allow you to resume the video you were watching. Additionally, if your Apple TV (4th generation), iPhone or iPad (iOS 8.0+) are connected to your iCloud account, you may resume where you left off across these devices.

Is closed captioning available?

Closed captioning is available for all video-on-demand (VOD) full episodes. Follow the steps below to turn CC on/off:

To access the Accessibility Menu during video playback in Apple TV (4th Gen)

1. Swipe down on the remote touch surface to open the Accessibility Menu
2. Swipe right on the remote touch surface to highlight "Subtitles"
3. Swipe down on the remote touch surface to make your selection
4. Swipe up on the remote touch surface to close the Accessibility Menu

For "Live" programming, most shows have closed captioning available.

For any issues regarding closed captioning, the best way to contact us is to use our online form to submit a ticket. Alternatively, you can contact Han Kim, Disney ABC Digital Media, at digitalclosedcaptioning@abcsupport.zendesk.com. Please include "Closed Captioning" in the subject of your email.

You may also contact us by phone at 818-483-6537, by fax at 818-450-0493 or by mail at 2300 West Riverside Drive., Burbank, CA 91506. Please note that this is for closed captioning inquiries only.

Can I stream my iOS device to my Apple TV using AirPlay?

Yes, AirPlay is currently supported.

Is the Remote application for iOS compatible with the ABC app on Apple TV?

Yes. To activate, follow the steps below: 

1. Download "Remote" application in the App Store from your iOS device
2. Launch application
3. Turn on home sharing
4. Enter Apple ID and password that you are currently using with your Apple TV
5. Once home sharing is on, the Apple TV icon will appear on the mobile iOS device
6. Select Apple TV icon
7. In the top right corner of your device, select the icon with 4 arrows. Mobile device should now act as a remote for Apple TV