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Dancing with the Stars: Vote FAQ

Got questions? We've got answers!
1. How does the show work this season?
During the live show every Monday night for the Fall 2015 season, the stars will dance their hearts out. Then, fans like you vote for your favorite dancers. Your votes will be combined with the judges scores, and the following week, the pair with the lowest combination of votes and scores will be eliminated.

The scoring and format of the show is unique to the series and is not based on a standard dance championship. The competition is governed by the Official Rules made available to each couple; the summary here is for informational purposes only.

2. So how do I vote?
We have three convenient ways for you to keep your favorite stars dancing. You can vote by phone or do it online, either at ABC.com or on Facebook at http://apps.facebook.com/votedwts. You have to be 18 years old and in the U.S. to vote on ABC.com…sorry, tweens and international fans!

3. When exactly can I vote?
Phone voting begins during the show on Mondays, and is open until 60 minutes after the conclusion of that show per time zone. For week two, voting begins on Monday and Tuesday nights during the show and is open until  60 minutes after the conclusion of that show per time zone.

Online voting at both ABC.com and Facebook opens each Monday when the show begins on the East Coast at 8 p.m. ET (5 p.m. PT) and stays open until 8 p.m. ET (5 p.m. PT) the next day. For week two, online voting opens on Monday when the show begins on the East Coast at 8 p.m. ET (5 p.m. PT) and stays open until 11 a.m. ET (8 a.m. PT) the next day. On Tuesday, online voting opens when the show begins on the East Coast at 9 p.m. ET (6 p.m. PT) and stays open until 9 p.m. ET (6 p.m. PT) the next day. During the show's finale week, online voting will open when the show begins on the East Coast at 8 p.m. ET (5 p.m. PT) and will stay open until 11 a.m. ET (8 a.m. PT) the following morning.

4. What are the phone numbers for voting by phone?
Here they are:

Alek Skarlatos: 1-855-234-5601
Alexa PenaVega: 1-855-234-5602
Andy Grammer: 1-855-234-5603
Bindi Irwin: 1-855-234-5604
Carlos PenaVega: 1-855-234-5605
Chaka Khan: 1-855-234-5606
Gary Busey: 1-855-234-5607
Hayes Grier: 1-855-234-5608
Kim Zolciak Biermann: 1-855-234-5609
Nick Carter: 1-855-234-5610
Paula Deen: 1-855-234-5611
Tamar Braxton: 1-855-234-5612
Victor Espinoza: 1-855-234-5613

5. What if I want to vote online? Anything in particular I need to do first?

To vote at ABC.com, a username and a valid email address are a must. We've hopefully made the process pretty easy for you. In fact, if you already have a Facebook account, you can sign in with that, connect it to an ABC account and you're ready to go. If you don't have a Facebook account, you can simply sign up for an ABC account at ABC.com.

The Internet browser on user computers must allow cookies, have Javascript enabled and have the latest version of Flash installed in order to vote. If cookies and Javascript are disabled and Flash is not installed, users will be unable to access the online ballot.

To vote via Facebook, go here: http://apps.facebook.com/votedwts. You will need to have pop-up blockers turned off for Facebook and authorize the Dancing with the Stars voting app.

6. Multiple members of my household would like to vote. Can they?
Sure -- the more the merrier! Just make sure to log out and clear your browser cookies after you finish voting, then have your other household members log in with their Facebook or ABC.com accounts. It's perfectly fine to vote on the same computer.

7. I have an existing ABC account, why do I need to validate my email address?
The short answer is that we've changed our registration system for the better. When you log into your ABC account, you will be sent a confirmation email. Just click on the link inside. Once your account is validated, you're all set to vote for the season. We recommend you validate your account now so you're ready to roll come Dancing premiere night. You can sign in at the top of the page to validate your account.

Sometimes it takes a few minutes for the validation email to be delivered, so give it a few minutes. Also, be sure to check your "spam" folder to make sure the email didn't land there.

8. Help! I forgot my username and/or password.
Fear not! We can help. Head to the vote page—don't worry if voting's open or not—and click "sign in." Links to recover your username and/or password are just below the "password" field.

9. How do I change the email address associated with my account?
Once you're logged in, click on "profile" to manage all of your profile settings including resetting your password and changing the email address associated with your account.

10. How does The Switch Up voting work? I really want to see my favorite Star with a new Pro!
The vote will take place via Twitter, so you’ll need a public Twitter account to vote on the new pairs. Any tweets from a private account will not be counted. You can pick your dream combo by voting at the The Switch Up page on ABC.com, or you can follow the guidelines for valid tweets found below. (The voting module on The Switch Up page on ABC.com will generate a valid tweet for you.)

And you can vote as often as you’d like until voting closes at 11 pm PT on MONDAY, OCTOBER 5.

To be valid, each Twitter vote must contain three consecutive parts: 

- The hashtag of "#DWTS"
- The Star's first name
- The Pro's first name. The Pro of the opposite gender who has not been eliminated yet. That Pro must also not be that celebrity’s original partner.

For example, #DWTS Bindi Derek won’t count, because they’re already partners. In addition, #DWTS Victor Sharna won’t count, because Victor Espinoza has already been eliminated. Ditto for #DWTS Chaka Keo, because Keo Motsepe was eliminated with Chaka Khan, so he’s out of the running, too.  

In calculating votes, we’ll consider any tweets that contain the three parts listed above (they must be adjacent without other words in between, though spaces are fine). Your tweet can be all about the sandwich you just ate so long as it still has the three required elements in consecutive order (as listed above). And since some Stars and Pros have nicknames, we'll try to anticipate potential variations you might use in your tweets so we can be sure to count those votes, too.

Please note that the voting module on The Switch Up page on ABC.com may not work in some older browsers. If you have any issues, you can go directly to Twitter and tweet your vote there.

11. So how will the Switch Up votes determine who gets paired with whom?

After voting ends at 11 pm PT on MONDAY, OCTOBER 5, we’ll rank the Stars based on the total number of valid votes they received from Twitter and from The Switch Up vote page at ABC.com—regardless of which professional partners the celebrity is paired with in those tweets. So, the Star named in the most Switch Up tweets during the voting period will get switched up first.

That Star will then be paired with the Pro of the opposite gender who was named most often in all eligible tweets for that celebrity (so long as they haven’t been eliminated and aren’t already partners with that person).

So for example, Star A is named in 20,000 total tweets, which ends up being the highest number of cumulative votes received for all celebrities. Of those 20,000 total tweets/votes, Star A is paired with Pro 1 in 6,000 of the same tweets/votes, with Pro 2 in 10,000 of the same tweets/votes and with Pro 3 in 4,000 of the same tweets/votes. In this example, Star A will be paired with Pro 2 since Pro 2 was named most often as the potential partner for Star A across all votes in which Star A was named.

We’ll do the same thing to switch the partner for the next highest-ranking Star, and so on. Once a Pro has been paired with a new Star partner, that Pro is no longer available to be paired with any other Star.  If the Pro who was named most often in all eligible tweets for a particular Star is no longer available, that Star will then be paired with the Pro who was the second-most named partner in all eligible tweets with that Star, and so on based on availability.

If it turns out that the only Pro left to be assigned to a given Star is their original partner, we reserve the right to assign that Star the most recently “switched” Pro to make sure everyone gets to switch for Week 4. We’ll also use our discretion to break any ties.

If you’re still having problems accessing online voting, send us your feedback here.