Alex's patient wants him to do an experimental operation that will leave virtually no scar. It's a risky procedure, so Alex opts out of doing it. But the old patient won't be denied. He asks Teddy to step in and do the procedure. Alex is stunned and Teddy is disappointed. She says, "The only thing worse than a bad surgeon is a scared one."
April is helping Bailey with her clinical trial. She's also having trouble getting anyone to respect her. So, she changes the inflection of her voice to command more authority. April uses her new tone while threatening to use her Chief Resident powers to make life miserable for her charges. This actually works! Meredith even tries it on Bailey so she'll read the research she secretly did with Richard to help the diabetic clinical trial mice.
Cristina works with Callie as they tackle a three-day, three-part surgery to rebuild the neck of a young man named Tyler, who is tired of listening to his bickering parents. Callie, on the other hand, is tired of listening to new best buds, Mark and Arizona, plan their next great culinary dish. She loves that they are getting along, but she misses her alone time with her wife.