After Ben H's one-on-one date in San Antonio, he was on a high. Kaitlyn came to talk to Ben and Shawn, and Ben could tell that Shawn was having a rough day. And after Ben came back from taking a shower, he could tell that Shawn's mood had changed and that something important had been said. He could tell that Kaitlyn had validated Shawn in some way, and it didn't feel good -- Ben knew that Kaitlyn had a connection with someone else. Kaitlyn expresses remorse over this moment that has been hounding her since it happened. From Week 7 of the 2015 season of The Bachelorette.